Terms of Service for Scoopy Doo’s Cleanup LLC
Effective Date: 4/21/25
1. Introduction Welcome to Scoopy Doo’s Cleanup LLC! These Terms of Service (the "Agreement") govern your use of our dog waste removal services (the "Services"). By hiring us, you agree to comply with and be bound by this Agreement. If you do not agree with any part of this Agreement, you must not use our Services.
2. Services Provided Scoopy Doo’s Cleanup LLC offers professional dog waste management for your property. Our Services include, but are not limited to:
Regular dog waste pickup from your yard.
Disposal of collected waste.
Optional odor-neutralizing treatments or other add-on services.
Scheduling of recurring visits on a weekly, bi-weekly, or monthly basis.
Services are subject to availability and location.
3. Service Fees
Pricing: The cost of the Services will be communicated to you before the commencement of the services. Prices are subject to change at any time, but you will be notified of any price changes.
Payment Terms: Payments for Services will be invoiced monthly, in advance or as per the frequency agreed upon. All payments are due within 7 days of the invoice date.
Late Fees: If payment is not received by the due date, a late fee of $10.00 may be applied.
4. Service Scheduling and Cancellations
Scheduling: You agree to provide accurate and complete access instructions for the property where Services are to be performed.
Rescheduling: If you need to reschedule an appointment, please contact us at least 24 hours in advance.
Cancellations: You may cancel Services at any time. However, cancellations made less than 24 hours prior to the scheduled service will incur a $25.00 cancellation fee.
Service Availability: Services are provided during business hours, and we reserve the right to refuse service for reasons such as severe weather conditions or other safety concerns. We will notify you in case of a cancellation due to unforeseen circumstances.
5. Customer Responsibilities
Access to Property: You are responsible for ensuring our team has access to the property and the yard where the dog waste removal is to take place. If the yard is fenced, please ensure the gate is unlocked or provide us with a key/code.
Health & Safety: It is your responsibility to ensure your pets are safely contained or under control while we are on your property. Please ensure your pets are not present in the yard during the scheduled time, unless otherwise agreed upon.
Waste Removal Restrictions: We may refuse service if the dog waste is in an area that is dangerous, hazardous, or inaccessible for us to clean safely.
6. Liability
Damage to Property: We will take all reasonable precautions to avoid damage to your property during the performance of our Services. However, we are not liable for damage caused by access issues, such as blocked gates or hidden hazards, or damage caused by animals that are not contained.
Injuries or Accidents: Scoopy Doo’s Cleanup LLC is not responsible for any injuries or accidents that occur on your property while we are performing Services, unless caused by our negligence.
7. Pet Health & Safety We reserve the right to refuse service if the area is unsafe due to health concerns related to your pets, such as excessive amounts of waste or any other health risks. Additionally, if we discover any dangerous behavior exhibited by your pets that could threaten the safety of our staff, we may suspend or discontinue the service.
8. Privacy Policy We value your privacy and are committed to protecting your personal information. We will not share or sell any of your personal information to third parties unless required by law. For more information, please refer to our Privacy Policy, which is incorporated into this Agreement.
9. Termination of Services Either party may terminate this Agreement at any time. If you decide to terminate our services, you must notify us in writing at least 7 days before the next scheduled service. Scoopy Doo’s Cleanup reserves the right to terminate services at any time for breach of these Terms or for any reason we deem necessary.
10. Force Majeure Scoopy Doo’s Cleanup LLC shall not be liable for failure or delay in performance under this Agreement if such failure or delay is due to any cause beyond our reasonable control, including but not limited to acts of God, weather conditions, natural disasters, or other force majeure events.
11. Indemnification You agree to indemnify, defend, and hold harmless Scoopy Doo’s Cleanup LLC, its employees, agents, and affiliates from any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your breach of this Agreement or from any third-party claims arising out of the Services performed at your property.
12. Governing Law This Agreement shall be governed by and construed in accordance with the laws of the state of New Hampshire, without regard to its conflict of law principles.
13. Dispute Resolution Any disputes arising under or in connection with this Agreement shall be resolved through binding arbitration, rather than in court, in accordance with the rules of the American Arbitration Association. The venue for any arbitration shall be in Manchester, NH.
14. Modifications to Terms Scoopy Doo’s Cleanup LLC reserves the right to modify or update these Terms at any time. Any changes will be communicated to you via email or through our website. Continued use of our Services after such changes constitutes acceptance of the updated Terms.
15. Contact Information If you have any questions or concerns about this Agreement, please contact us at:
Scoopy Doo’s Cleanup LLC
Email: [email protected]
Website: scoopydooscleanupllc.jobbersites.com
16. Entire Agreement This Agreement constitutes the entire understanding between you and Scoopy Doo’s Cleanup LLC regarding the Services provided and supersedes any prior agreements or understandings, whether written or oral, related to the subject matter of this Agreement.